Terms and Conditions

 

1. QUOTATIONS

  • Quotations shall remain valid until 30 days from the date of quotation;
  • Quotations are based on ‘Lock Up’ being within 18 months of the date of quotation. Any work thereafter will be repriced at then current prices.

2. ORDER

  • A written order and/or return of a signed copy of our quote and/or credit approval and/or deposit is applicable before production can commence.

3. PAYMENTS

  • 30% deposit is required for new clients. First payment of up to 65% is invoiced with the delivery of frames, second payment of up to 95% at Lock-up and final payment at completion;
  • Our payment terms are 30 days from date of invoice unless otherwise advised. Interest is payable on these costs if the costs are unpaid 30 days or more after this bill is given to you;
  • Electronic Bank transfers are preferred. Credit Card payments of up to $ 2000.00 are accepted, subsequent card payments will attract a surcharge of 1.4%. (DINERS & AMEX credit cards cannot be processed).

4. DESIGN WIND LOAD AND GLAZING CERTIFICATE

  • Please note that unless a Wind Load (ULS & SLS) has been advised, this quotation shall be based on our unqualified estimated Rating. If we are later advised of a different Rating requiring the glass thickness or framing to be changed, there may be a cost variation to our quotation. In order to supply a Glazing Certificate we will require written advice from the project engineer of the Wind Loads.

5. SUPPORT

  • The structural opening has to be capable to accommodate all loads transferred from our window and door frames.

6. NO ALLOWANCES HAVE BEEN MADE BY AVANTI GLASS FOR:

  • Relocation of any obstructions;
  • Removal and disposal of existing structures;
  • Electrical work;
  • Hoisting, Scaffolding and Hoarding.

7. BUILDER’S / CLIENT’S RESPONSIBILITIES

  • Preparation of openings, including (if required) waterproofing the surfaces where the aluminium framing or sills would otherwise be in permanent contact with earth, cement and lime products, stone, brick or timber and dissimilar metals;
  • Hoisting or craning the material to the installation area.

8. WARRANTIES

  • Avanti Glass offers a product warranty for a period of three (3) years from the date of delivery and installation. The extent of the warranty is limited to defects arising from faulty workmanship, hardware and aluminium and does include situations where the product has not been subject to misuse, abuse or neglect;
  • No warranties for glass breakages or scratched glass unless caused by faulty workmanship;
  • No warranties against corrosion for units adjacent to pools can be given.

9. TOLERANCES

  • Floors must be level to within +/- 2 mm.

10. ACCESS

  • This quotation is based on there being suitable close and easy access to carry the materials to the installation area.

11. LEAD TIMES

  • Please note that project lead times can only commence from receipt of written order, deposit and credit approval by AVANTI GLASS (if applicable). Lead times are also subject to the availability of exact site dimension (Rendered openings) and final selection of finishes. Once these items have been met, please allow approximate 6 working weeks for supply or installation.

12. WEATHER RESISTANCE

  • No Water Rating can be given for open-in doors. A detailed discussion should be had with AVANTI GLASS so we can advise the best way to meet your requirements.